A measurable improvement in the quality of life and treatment of policyholders
The objective for all PROvalue programmes is the continuous assessment and improvement of patients’ quality of life. To this end, the health insurance Techniker Krankenkasse and the value-based healthcare company Heartbeat Medical initiated a new generation of value-based reimbursement contracts in the field of arthroplasty at the end of 2022, which covers all planned hip, knee and shoulder operations with total or partial joint replacements. The core element of the quality contract is a one-year monitoring period by the treating clinic using a bespoke digital platform. Patients are continuously, digitally surveyed via the platform by Heartbeat Medical using Patient-Reported Outcomes Measures (PROMs) to allow monitoring throughout the entire treatment pathway. Automated threshold-based notifications allow early adjustments by the care for the patient’s benefit.
Heartbeat Medical’s preliminary findings from the first 4,000 participants in PROvalue Endo show a response rate of 92 percent and a relevant effect on care. Not only do an average of 15 percent of PROM surveys trigger a threshold-based telephone follow-up by the hospital, but an average of 30 percent of calls also result in additions to the care pathway. This additional care can be in the form of readmission to the hospital, physiotherapy or measures that patients implement themselves can positively affect recovery and health-related quality of life and would remain undetected without PROvalue Endo monitoring.