Major changes in population health and the ever-increasing costs of healthcare have accelerated the transition from fee-for-service towards value-based healthcare.
Patient-Reported Outcomes are at the core of value-based reimbursement models and governments worldwide increasingly recognize outcome measurement as a critical component of high-quality care delivery.
Heartbeat Medical provides an independent outcome measurement platform to enable partners to gather reliable evidence and rely on a transparent framework for outcome-based contracting.
Data can be stored locally (On-Premises) or on our dedicated servers (SaaS). For our SaaS solution, we currently work with two GDPR-compliant, certified data centers in Germany and Switzerland. Please inquire about additional hosting options in different locations.
Germany: the data center is ISO 9001 and ISO 27001 certified and additionally audited by TÜV Saarland.
Switzerland: the data center is ISO 5001 and ISO 27001 certified and additionally audited by Adsigo AG.
Any identifiable patient data can only be accessed by designated individuals on the client’s side using a personal login and password. The patient data is stored securely; using 256 bit AES encryption.
For registries, clinical studies or further scientific evaluations an optional, separate consent needs to be provided by both the healthcare organization and the patient to share pseudonymized data with a third party including Heartbeat Medical. Our platform offers a GDPR compliant digital consent module for this purpose.
Some questionnaires may require a license or authorization from the developer to be implemented by your organization. Heartbeat can provide advice on cost-effective solutions and will support you obtaining the required authorization. The license holder is the client who is responsible for ensuring the payment of any license fee incurred.
Your data collection can start as early as 90 days after signing provided all information governance and IT authorizations are in place.
Our interface supports multi-language implementation and is currently available in German, English and French. PRO questionnaires can be implemented in any language provided a validated translation exists. Please feel free to inquire about further language options.
Our pricing depends on several parameters and is a combination of fixed, one-off installation costs and an annual license. Please contact our team to discuss your project in more detail and obtain an accurate quote.