Lead the change from volume to value-based healthcare

Roll out a multi-site outcome measurement platform to measure PROs throughout the care cycle and implement outcome-based contracts with your providers.
  • Enhance your organization's ability to identify and recommend the best healthcare providers available
  • Integrate PRO collection in your providers' clinical workflow and infrastructure

Unlock outcome-based contracting

Our independent benchmarking platform facilitates the implementation of value-based initiatives with providers that immediately benefit patients.


We support payers in making treatment quality measurable using PRO data.

Our independent benchmarking platform opens the possibility to reward treatment quality and to incentivise quality improvement across your network of healthcare providers.
  • Integrated outcome measurement infrastructure for healthcare providers
  • Support with provider site outreach and onboarding
  • Real-time monitoring of data uptake across provider sites

Measure outcomes. Deliver impact.

Leverage the experience of our medical science team and select from our extensive library of disease-specific and generic quality of life measurements.

We work across a broad range of medical specialities. Contact us if you work in a different field and require further information.


Digital symptom monitoring to increase overall wellbeing.


Detect post-operative complications to intervene if necessary

Mental Health

Track and analyze symptoms and direct patients towards suitable care

Spine Care

Understand your patient priorities and offer the most beneficial intervention


Digital treatment monitoring to tailor therapeutic regimes to best suit the patient

Other Areas

We work across a broad range of medical specialities.

Frequently asked questions

Need something that is not on this FAQ?

Our team will be happy to help, feel free to contact us directly.

Where is the data stored?

Data can be stored locally (On-Premises) or on our dedicated servers (SaaS). For our SaaS solution, we currently work with two GDPR-compliant, certified data centers in Germany and Switzerland. Please inquire about additional hosting options in different locations.

  • Germany: the data center is ISO 9001 and ISO 27001 certified and additionally audited by TÜV Saarland.

  • Switzerland: the data center is ISO 5001 and ISO 27001 certified and additionally audited by Adsigo AG.

Who has access to the patient data?

Any identifiable patient data can only be accessed by designated individuals on the client’s side using a personal login and password. The patient data is stored securely; using 256 bit AES encryption.

For registries, clinical studies or further scientific evaluations an optional, separate consent needs to be provided by both the healthcare organization and the patient to share pseudonymized data with a third party including Heartbeat Medical. Our platform offers a GDPR compliant digital consent module for this purpose. 

Do I need a license to use the PROM questionnaires?

Some questionnaires may require a license or authorization from the developer to be implemented by your organization. Heartbeat can provide advice on cost-effective solutions and will support you obtaining the required authorization. The license holder is the client who is responsible for ensuring the payment of any license fee incurred.

When can I start collecting my PRO data?

Your data collection can start as early as 90 days after signing provided all information governance and IT authorizations are in place.

What languages does heartbeat ONE support?

Our interface supports multi-language implementation and is currently available in German, English and French. PRO questionnaires can be implemented in any language provided a validated translation exists. Please feel free to inquire about further language options.

What is the fee for heartbeat ONE?

Our pricing depends on several parameters and is a combination of fixed, one-off installation costs and an annual license. Please contact our team to discuss your project in more detail and obtain an accurate quote.